Privacy Policy
Peninsula Flower (“we”, “our”, “us”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you visit peninsulaflower.com or use our concierge services.
Information We Collect
We collect information you provide directly: your name, email address, phone number, delivery address, and payment details when you place an order or contact our concierge desk. We also collect information about your browsing behavior on our site through standard analytics tools.
How We Use Your Information
Your information is used exclusively to fulfill your orders, communicate with you about your arrangements, and improve our service. We do not sell, rent, or share your personal data with third parties for their marketing purposes. Payment processing is handled by our PCI-compliant payment partners.
Data Retention
We retain your order history and contact information for as long as your account is active or as needed to provide you services. You may request deletion of your data at any time by emailing concierge@peninsulaflower.com.
Cookies
Our site uses essential cookies for cart functionality and analytics cookies to understand how visitors use our site. You can disable cookies in your browser settings, though this may affect site functionality.
Your Rights
Under the Hong Kong Personal Data (Privacy) Ordinance, you have the right to access, correct, and request deletion of your personal data. Contact concierge@peninsulaflower.com to exercise these rights.
Contact
For privacy-related inquiries: concierge@peninsulaflower.com
Last updated: June 2026